FAQ

Frequently Asked Questions

Ordering & Payment

What payment methods do you accept?
We accept all major credit and debit cards, as well as other secure payment methods available at checkout.

Is checkout secure?
Yes. All transactions are encrypted and processed securely. We never store your payment details.

Can I apply a discount code?
Yes. Enter your discount code at checkout and it will be applied automatically to your order total.

Delivery

Do you deliver across the UAE?
Yes. We deliver to all emirates including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.

How long does delivery take?
Standard UAE delivery typically takes 2 to 5 business days. You will receive tracking information once your order is dispatched.

How do I track my order?
Once your order ships, you will receive a tracking number by email. You can also contact us at gymfit.ae@gmail.com with your order number for updates.

Products & Sizing

How do I choose the right size?
Each product page includes sizing details. For compression wear, we recommend selecting based on your chest measurement for shirts and your height and weight for sleeves. If you are between sizes, size up for a more comfortable fit.

Are the products genuine?
Yes. Every product sold by Gym Fit is genuine and quality checked before dispatch.

Returns & Refunds

What is your return policy?
If you are not satisfied with your order, contact us within 7 days of delivery. Items must be unused and in original condition. We will guide you through the return process.

How do I start a return?
Email us at gymfit.ae@gmail.com with your order number and reason for return. We will respond within 24 hours.